1. Have you hired a lawyer in the past 5 years?
Yes
No
2. On how many occasions?
1
2
3
4 or more
3. Have you been a party to a lawsuit in the last five years?
Yes
No
If yes, were you a
Plaintiff ?
Defendant?
Both?
4. Have you needed a lawyer, but not hired one?
Yes
No
If yes, explain why you did not hire a lawyer?
5. What did you hire a lawyer to do for you?
Divorce
Real Estate
Consumer Claim
Personal Injury
Business / Corp / Contract
Wills / Trusts / Probate
Other (Please specify
)
6. Were you satisfied with the outcome?
Yes
No
If no, briefly explain why not
7. How did you find your lawyer? (Check those that apply)
Referral by someone I know
Referral by bar association or other lawyer referral service
Phone Book
Internet
Advertisements
Other (Please specify
)
8. What is the most you have paid a lawyer for handling a single legal matter?
$1,000.00 or less
$2,500.00 or less
$5,000.00 or less
$7,500.00 or less
$10,000.00 or less
more than $10,000.00
more than $20,000.00
9. Were you surprised by the fees your lawyers charged?
Yes
No
10. Do you think the attorney fees you paid were a good value?
Yes
No
11. Do you think the attorney fees you paid were:
too high?
too low?
about right?
12. Next time you hire a lawyer, will you hire the same individual or firm you have worked with previously?
Yes
No
If no, briefly explain why not
13. Do you have a general opinion of lawyers?
Yes
No
If yes, which of the following most closely matches your opinion?
Lawyers are very smart, reliable, hard working, & trustworthy community leaders
Very favorable
Favorable
Moderately unfavorable
Very unfavorable
They’re all arrogant jerks
14. Overall, has your experience with lawyers been
Negative?
Positive?
15. Overall, has your experience with lawyers been a
Failure?
Success?
16. What was the most positive aspect of your experience with your lawyer?
17. What was the most negative aspect of your experience with your lawyer?
18. Next time you hire a lawyer what one thing will you do differently?
19. What was your biggest mistake in dealing with your lawyers?
20. In your experience with lawyers or the legal system, did you feel overwhelmed, confused, or intimidated at points during the process?
Yes
No
21. Have you ever filed a grievance against a lawyer?
Yes
No
If yes, what was the outcome?
Lawyer was disciplined
Lawyer was not disciplined
22. Have you ever filed a malpractice claim against a lawyer?
Yes
No
If yes, what was the outcome?
I won
I lost
We settled
23. Do you have a general opinion of judges or the judicial system?
Yes
No
If yes, which of the following most closely matches your opinion?
Judges are very smart, reliable, hard working, & trustworthy community leaders
Very favorable
Favorable
Moderately unfavorable
Very unfavorable
They’re all arrogant jerks
24. What was the most positive aspect of your experience with a judge or the judicial system?
25. What was the most negative or frustrating aspect of your experience with a judge or the judicial system?
26. If you could change one aspect of your lawyer’s behavior during his representation, what would it be?
27. What was the most important lesson you learned through your experience with lawyers?
28. What important lesson did your experience with the judicial system teach you?
29. How would you rate your lawyer’s general communication skills?
Excellent
Superior
Good
Average
Below Average
Poor
30. Did or does your lawyer communicate well with you and keep you informed about your legal matter?
Yes, always
No, never
Sometimes
31. Did or does your lawyer leave you in the dark or confused about your legal matter?
Yes, always
No, never
Sometimes
32. Do you know a good lawyer joke? If so, send it in to jokes@probizwriters.com, and we may add it to the "Consumer's Guide."
Thank you for completing this E-survey. To be eligible for a free copy of our forthcoming "Consumer's Guide to Surviving Lawyers," please enter your name and email address and then submit.
Name
Email